If your item is unworn and has original tags still in tact you can return it within 30 days of receipt of your purchase. We can offer you a refund or exchange.
Here are the simple steps to take:
- Fill out the “Returns and exchanges” form provided with your order
- Pack up your items in the original packaging.
- Drop it off at any post office (to be on the safe side, you might consider using a trackable shipping service, especially for higher valued products).
We are currently unable to provide pre-paid shipping for your returns and so you will be responsible for paying for your own shipping costs for returning your item. But we do sometimes refund your shipping costs depending on why it's been returned.
Send your package to the following address: Tina Logar Bauchmüller s.p., Podjetniško naselje Kočevje 1, 1330 Kočevje, Slovenia.
If you have any questions, please send us an email: email@example.com